Contact us at firstname.lastname@example.org where we can provide you with the best service (please do not telephone). We endeavour to get back to you within 24hrs. Due to the COVID-19 situation we are using various shipping methods, for most tracking numbers you can track your orders here https://www.17track.net/en or via Australia/NZ Post. Also try our dedicated tracking page. Please do not stress if you number is unable to be found as we have the information on your order page.
Afterpay is available in Australia and NZ, ClearPay in the UK and Zip Payments available in Australia.
For returns of products, our office is in Perth, Western Australia. You must apply and be approved through the Returns Centre before posting returns or they will not be accepted.
Due to the COVID-19 and shortage of freight planes and/or quarantine measures, shipping is currently delayed on some items, please allow between 3-12 weeks for delivery, we cannot estimate an arrival date.